We sent the following message out via email blast to our clients earlier today (3/20/20). It was shared across our social media platforms as well. Here it is in blog form:
We are writing to let you know our office is open during normal business hours, Monday through Friday 8 to 5. We are closed 12 to 1 for lunch.
We want you to know we are here to help, and we encourage you to contact us if we can be of assistance. You can reach us at 936.634.7755, 800.856.4782 or at morganins.com. Please feel free to utilize our mail box near the front door for documents or payments that need our attention.
Our cleaning crew as well as our staff, have taken extra precautions to maintain a safe and healthy working environment during this questionable time. We are following protocol as recommended by a national, state, and local level.
We are dedicated to serving you, as we have for the past 58 years. We will continue to monitor the situation and take actions necessary to help keep our employees and customers safe.
These are trying times and uncharted waters. Please continue to support your local businesses, and pray for our community, leadership officials, school district employees, and healthcare workers.
Thank you for your commitment and patience as we work together to meet your insurance needs through this pandemic.
A note to Business Owners:
As a result of the recent outbreak of the novel Coronavirus (COVID-19), policyholders have urgent questions about coverage provided by their commercial policies that may respond to COVID-19 related claims. In the event you file a claim, keep in mind each individual loss scenario is dependent upon the facts and coverages related to that loss for the policy in question. Reported claims will be investigated to determine if coverage applies. Contact us to discuss any of your concerns.
Another thing to keep in mind: Be Aware of Scams!
Coronavirus (COVID-19) scams are happening. Scammers do not take a break. Please be cautious!
If you come across any scams or suspicious claims, report them to the FTC at ftc.gov/complaint.
Thank you for your commitment and patience as we work together to meet your insurance needs through this pandemic.